Frequently Asked Questions

What types of moves do you handle?

We handle all types of moves, including residential, commercial, local, and long-distance moves. Whether you’re relocating to a new home, office, or need to move a single item, we have the expertise to make your move seamless.

Are there any hidden fees?

No, we pride ourselves on transparent pricing. We provide clear and upfront estimates so you’ll know exactly what to expect before your move. There are no hidden fees or surprise charges.

Do you offer packing services?

Yes, we offer professional packing services! Our team can carefully pack your items to ensure they’re protected during transit. We also provide high-quality packing materials to help you pack your belongings securely.

What if I need extra storage space?

We offer secure, short-term and long-term storage solutions to meet your needs. Whether you need space for a few items or require a larger storage unit, we can help. Our facilities are safe and climate-controlled to keep your belongings in perfect condition.

How do I book a move with Maison Voyage?

Booking with us is easy! You can get in touch via our website or give us a call. We’ll walk you through the process, discuss your specific needs, and schedule a time that works for you. We offer flexible booking to accommodate your schedule.

Do you offer cleaning services?

Yes! We offer cleaning services both before and after your move. Whether you need your old home cleaned or your new space ready for move-in, our team is here to help with thorough cleaning services.

How do you ensure the safety of my belongings?

We take the utmost care when handling your belongings. Our team is trained in proper packing and loading techniques to ensure your items are secure during transport. We also use high-quality materials like bubble wrap and moving blankets to protect your valuables.

Can I request a quick pick-up or drop-off service?

Yes, we offer a quick pick & drop service for those urgent moves. Whether you need a few items picked up or delivered quickly, we’ll get it done with efficiency and care.

How far in advance should I book my move?

We recommend booking your move as early as possible to ensure availability, especially during busy seasons. However, we understand that last-minute moves happen, and we’ll do our best to accommodate you even if you need a short-notice move.

What if I need help with special items like furniture or delicate items?

We specialize in moving all types of items, including large furniture and delicate or fragile items. Our team uses special techniques and equipment to safely move and transport your items. If you have specific requirements, let us know, and we’ll ensure everything is handled with care.